1. Who we are
Dhanya Life Sciences is a pharmaceutical intermediates business based at 1st Floor, Plot No. 191, Dulapally, Quthbullapur Mandal, Jeedimetla Industrial Area, Hyderabad, Medchal Malkajgiri, Telangana 500055, India.
For questions about this policy or your personal information, contact info@dhanyalifesciences.com or call +91 97033 81114.
2. Information we may collect
Depending on how you interact with us, we may collect:
- Identity and business contact information, such as your name, role, company, email address, telephone number, and country.
- Enquiry information, including product names, CAS numbers, quantities, specifications, destinations, timelines, and messages you send us.
- Relationship and transaction records, such as correspondence, quotations, contracts, invoices, shipping information, and compliance documentation.
- Technical information that may be collected automatically by our hosting and security providers, including IP address, browser type, device information, access time, and security logs.
- Information required to meet legal, sanctions, export control, fraud prevention, customer due diligence, or regulatory obligations.
Please do not send patient data, medical records, or unnecessary sensitive personal information through this website.
3. How we use information
We use personal information to:
- Respond to enquiries and identify the requested product or service.
- Prepare quotations, evaluate requirements, negotiate agreements, and manage business relationships.
- Coordinate documentation, logistics, payments, quality discussions, and customer support.
- Protect our website, systems, personnel, customers, and business from misuse or fraud.
- Comply with legal, tax, accounting, regulatory, export, customs, and recordkeeping requirements.
- Establish, exercise, or defend legal claims.
4. Lawful grounds
Where applicable, we process information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with law, and for legitimate business interests that do not override your rights. You may withdraw consent for future processing by contacting us. Withdrawal does not affect processing already carried out lawfully.
5. International business and cross-border processing
We do business with partners in India, China, Bangladesh, and other international markets. Your information may therefore be accessed, stored, or processed in a country different from your own when necessary to manage an enquiry, supply relationship, logistics, compliance review, or contract.
Where required, we use contractual, organizational, and technical safeguards for international transfers. Local privacy rights and transfer requirements may differ by jurisdiction.
6. When we share information
We may share relevant information with employees and authorized representatives, hosting and technology providers, laboratories and quality partners, manufacturers or suppliers, logistics and customs providers, banks and payment providers, professional advisers, auditors, insurers, authorities, and other parties involved in a requested transaction.
We do not sell personal information. We do not share it for unrelated third-party advertising.
7. Retention
We keep information only for as long as reasonably necessary for the purpose collected, the duration of a business relationship, applicable limitation periods, and legal, tax, regulatory, quality, or contractual recordkeeping obligations. Unsuccessful enquiries may be retained for a limited period to manage follow-up, prevent duplication, and maintain business records.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse. No internet transmission or storage system is completely secure. Do not send confidential formulas, trade secrets, or sensitive documents until an appropriate secure channel and confidentiality arrangement are agreed.
9. Your rights
Depending on the law that applies to you, you may have rights to request access, correction, completion, updating, erasure, restriction, portability, objection, withdrawal of consent, and grievance redressal. You may also have the right to complain to a competent data protection authority.
Send requests to info@dhanyalifesciences.com. We may verify your identity and request details needed to locate the information. Some rights are subject to legal exceptions and retention requirements.
10. Children
This website is intended for business and scientific audiences and is not directed to children. We do not knowingly collect personal information from children through this website.
11. External websites
Links to third-party websites are provided for convenience. Their privacy practices are controlled by their own policies, not this policy.
12. Updates
We may update this policy when our practices, services, or legal obligations change. The date at the top shows the latest revision.